We understand that every bouquet carries a message of love that deserves to arrive at the right moment.
- Delivery hours: Daily from 8:00 AM to 8:00 PM. Express orders may arrive within 60–90 minutes, depending on the delivery area and courier availability.
- Delivery fees: Calculated based on the distance from our store and the rate shown on the delivery app at the time of ordering. Fees are confirmed before payment.
- Delivery offer: Enjoy up to VND 30,000 off delivery fees on orders of VND 1,500,000 or more. Any remaining delivery fee is payable by the customer.
- Product confirmation: Ren Florist sends a photo of the finished arrangement for your approval before dispatch and notifies you once delivery is complete.
- Recipient details: Please provide the recipient’s full name, phone number and accurate delivery address. If redelivery is required due to incorrect details or an unreachable recipient, any additional fees will be confirmed in advance.
- Peak occasion deliveries: Deliveries are scheduled within confirmed time slots. Ren Florist will proactively notify you of any changes.
